Ordering & Payment

When you order from us, you’ll be talking to one of us directly to make sure we get you the right snowboard or product.

Orders can be made by phone, online contact form or email and each order will be confirmed by email.

Payments can be made by cash, bank transfer, Paypal or credit card. We do not accept returns or refunds unless under warranty.


Island Snowboards provides shipping domestically within Japan and worldwide.


Each Island Snowboard is hand made with care and built to last as long as possible with proper care.

Any manufacturing defects will be reviewed on a case-by-case basis and any faults found will be honoured up to 1 year from date of purchase.

Any snowboard damaged by negligence or regular wear and tear will not be covered under warranty.

International shipping costs are not covered under warranty.